Artikelomschrijving

- Provides a complete overview of the hospitality industry;
- includes an extensive chapter on intercultural hospitality experiences;
- offers interesting analysis as well as engaging real-world examples.

Hospitality Experience is an exciting introduction to hospitality management. Step-by-step it shows students how to create and manage unique hospitality experiences. The book provides clear answers to important questions regarding hospitality management, beginning with what it is and who the (future) players involved in it are. It gives a complete overview of the hospitality industry and all the aspects of hospitality management, from design to delivery of hospitality experiences.

This new (third) edition of Hospitality Experience has been thoroughly revised and updated to include the latest developments in the field of hospitality management. The real-world examples have also been updated to reflect these most recent developments.

Intended readers
Hospitality Experience is suitable for all students in Hospitality Management and Hotel Management majors. It is also useful in related minors and even for professionals in the field of hospitality.

Digital
The accompanying website provides plenty of extra material for students and teachers. Students will find additional tests and tables there. Teachers have online access to answers to the questions of this edition and can use the available presentations in their lectures.
Teachers can make use of Toets-op-Maat. With this convenient tool, teachers can create their own tests. This test bank contains all the test questions from the practice exams for students. The tests can be exported in different formats.